Enterprise-Grade Infrastructure

Conversations API

Unified inbox for SMS, WhatsApp, email, and web chat. Single API for all inbound and outbound messages.

Capabilities

Built for Production

Every feature designed for reliability at scale. No compromises.

Single Inbox

SMS, WhatsApp, email, web chat in one conversation view

Skill-Based Routing

Route by language, topic, or agent availability

Full Timeline

Every message, call, and interaction in chronological order

Applications

Enterprise Use Cases

Customer Support

Handle support tickets across SMS, WhatsApp, and email from a single dashboard without switching between platforms.

Sales Engagement

Manage prospect conversations with full context. See every touchpoint — emails, calls, messages — in one timeline.

Team Collaboration

Internal notes, conversation transfers, and shared views let support teams collaborate on complex customer issues.

Onboarding

How It Works

1

Connect Your Channels

Link your SMS numbers, WhatsApp accounts, email addresses, and web chat widgets to the Conversations API.

2

Configure Routing

Set up routing rules based on keywords, customer segments, agent skills, and business hours.

3

Integrate Your Tools

Connect to your CRM, helpdesk, or custom application via API. Push and pull conversation data in real-time.

Enterprise-Grade Security & Reliability

SOC 2 Compliant

Audited annually

Encryption at Rest

AES-256

99.95% Uptime SLA

Guaranteed

Multi-Region

3 regions active

Ready to Ship with Confidence?

Start with our free tier — no credit card required. Scale to millions of messages with enterprise support, custom SLAs, and dedicated infrastructure.

Free tier includes 1,000 emails/month. No credit card required. Enterprise plans include dedicated IPs, custom SLAs, and 24/7 support.